This Privacy Policy outlines how TLSacademy
(referred to as "the Site," "we," "us," or "our") collects, uses, and discloses your
personal information when you visit our website, use our services, or make purchases from
TLSacademy.com (referred to as "the Site") or communicate with us in any other way
(collectively referred to as "the Services"). In this Privacy Policy, "you" and "your" refer
to the user of the Services, whether you are a customer, website visitor, or another
individual whose information we have collected according to this Privacy
Policy.
Please read this Privacy Policy carefully. By accessing and using any of the
Services, you agree to the collection, use, and disclosure of your information as described
in this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from
using or accessing any of the Services.
Changes to This Privacy Policy
We may
update this Privacy Policy periodically to reflect changes in our practices or for
operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the
Site, update the "Last updated" date, and take any other necessary steps as required by
applicable law.
How We Collect and Use Your Personal Information
To provide
the Services, we collect and have collected personal information about you from various
sources over the past 12 months, as described below. The information we collect and use
depends on how you interact with us.
In addition to the specific uses outlined below,
we may use the information we collect about you to communicate with you, provide the
Services, comply with legal obligations, enforce applicable terms of service, and protect or
defend the Services, our rights, and the rights of our users or others.
Types of
Personal Information We Collect
The types of personal information we obtain about you
depend on your interactions with our Site and use of our Services. When we refer to
"personal information," we mean information that identifies, relates to, describes, or can
be associated with you. The following sections describe the categories and specific types of
personal information we collect.
Information Directly Submitted by
You
Information that you directly provide to us through our Services may
include:
- Basic contact details such as your name, address, phone number, and
email.
- Order information, including your name, billing address, shipping address,
payment confirmation, email address, and phone number.
- Account information,
including your username, password, and security questions.
- Shopping information,
including the items you view, add to your cart, or add to your wishlist.
- Customer
support information, including the information you include in your communications with us,
such as when sending a message through the Services.
Some features of the Services
may require you to provide certain information directly. You may choose not to provide this
information, but doing so may prevent you from using or accessing these
features.
Information Collected through Cookies
We also automatically collect
certain information about your interactions with the Services ("Usage Data"). To do this, we
may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include
information about how you access and use our Site and your account, including device
information, browser information, information about your network connection, your IP
address, and other information regarding your interactions with the
Services.
Information Obtained from Third Parties
We may obtain information
about you from third parties, including vendors and service providers who collect
information on our behalf, such as:
- Companies that support our Site and Services,
such as Shopify.
- Our payment processors, who collect payment information (e.g.,
bank account, credit or debit card information, billing address) to process your payments
and fulfill your orders, as required by our contract with you.
- When you visit our
Site, open or click on emails we send you, or interact with our Services or advertisements,
we or third parties we work with may automatically collect certain information using online
tracking technologies such as pixels, web beacons, software developer kits, third-party
libraries, and cookies.
Any information we obtain from third parties will be treated
in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of
the information provided to us by third parties, nor are we responsible for any third
party's policies or practices. For more information, please refer to the section below
titled "Third Party Websites and Links."
How We Use Your Personal
Information
- Providing Products and Services: We use your personal information to
provide you with the Services, including processing your payments, fulfilling your orders,
sending notifications related to your account, purchases, returns, exchanges, or other
transactions, managing your account, arranging shipping, facilitating returns and exchanges,
and enabling you to post reviews.
- Marketing and Advertising: We use your personal
information for marketing and promotional purposes, such as sending marketing
communications, advertising, and promotional materials via email, text message, or postal
mail, and displaying advertisements for products or services. This may involve using your
personal information to customize the Services and advertising on our Site and other
websites.
- Security and Fraud Prevention: We use your personal information to
detect, investigate, or take action against possible fraudulent, illegal, or malicious
activity. If you choose to use the Services and register an account, you are responsible for
keeping your account credentials secure. We highly recommend that you do not share your
username, password, or other access details with anyone else. If you believe your account
has been compromised, please contact us immediately.
- Communication with You: We use
your personal information to provide customer support and improve our Services. This is in
our legitimate interests to be responsive to you, provide effective services, and maintain
our business relationship with you.
Cookies
Like many websites, we use cookies
on our Site. We use cookies to enhance and improve our Site and Services (including
remembering your actions and preferences), analyze user interactions with the Services (in
our legitimate interests to administer, improve, and optimize the Services), and allow third
parties and service providers to tailor their services, products, and advertising on our
Site and other websites.
Most browsers automatically accept cookies by default, but
you can choose to remove or reject cookies through your browser settings.Please keep in mind
that removing or blocking Cookies can negatively impact your user experience and certain
features and functionality of the Services may not work correctly or be available.
Additionally, blocking cookies may not completely prevent the sharing of information with
third parties, such as our advertising partners.
How We Disclose Personal
Information
In certain circumstances, we may disclose your personal information to
third parties for legitimate purposes as outlined in this Privacy Policy. These
circumstances may include:
- Vendors or other third parties who provide services on
our behalf, such as IT management, payment processing, data analytics, customer support,
cloud storage, fulfillment, and shipping.
- Business and marketing partners,
including Shopify, to provide services and advertise to you.
- When you direct,
request, or consent to the disclosure of certain information to third parties, such as
shipping products to you or using social media widgets or login integrations.
- Our
affiliates or within our corporate group to run a successful business.
- In
connection with a business transaction, such as a merger or bankruptcy, to comply with legal
obligations, enforce terms of service, and protect the Services, our rights, and the rights
of our users or others.
In the past 12 months, we have disclosed the following
categories of personal information and sensitive personal information (denoted by *) about
users for the purposes described in "How We Collect and Use Your Personal Information" and
"How We Disclose Personal Information":
Category:
- Identifiers, such as basic
contact details and certain order and account information.
- Commercial information,
such as order information, shopping information, and customer support information.
-
Internet or other similar network activity, such as usage data.
Categories of
Recipients:
- Vendors and third parties who provide services on our behalf, such as
internet service providers, payment processors, fulfillment partners, customer support
partners, and data analytics providers.
- Business and marketing partners.
-
Affiliates.
We do not use or disclose sensitive personal information to infer
characteristics about you.
In the past 12 months, we have "sold" and "shared" (as
defined in applicable law) personal information for the purpose of engaging in advertising
and marketing activities, as follows:
Category of Personal Information:
-
Identifiers, such as basic contact details and certain order and account
information.
- Commercial information, such as records of products or services
purchased and shopping information.
- Internet or other similar network activity,
such as usage data.
Categories of Recipients:
- Business and marketing
partners.
User-Generated Content
The Services may allow you to post product
reviews and other user-generated content. If you choose to submit user-generated content to
any public area of the Services, this content will be public and accessible to
anyone.
We do not control who will have access to the information you choose to make
available to others, and we cannot guarantee that parties with access to such information
will respect your privacy or keep it secure. We are not responsible for the privacy or
security of any information you make publicly available, or for the accuracy, use, or misuse
of any information you disclose or receive from third parties.
Third-Party Websites
and Links
Our Site may contain links to websites or other online platforms operated
by third parties. If you follow links to sites not affiliated or controlled by us, we
recommend reviewing their privacy and security policies, as well as other terms and
conditions. We do not guarantee or assume responsibility for the privacy or security of such
sites, including the accuracy, completeness, or reliability of information found on these
sites. Information you provide on public or semi-public venues, including information shared
on third-party social networking platforms, may be viewable by other users of the Services
or users of those third-party platforms without limitations on its use by us or third
parties. Our inclusion of such links does not imply endorsement of the content on those
platforms or their owners or operators, except as disclosed on the
Services.
Children's Data
The Services are not intended for use by children,
and we do not knowingly collect any personal information from children. If you are a parent
or guardian of a child who has provided us with their personal information, you may contact
us using the contact details provided below to request its deletion.
As of the
Effective Date of this Privacy Policy, we do not have actual knowledge of "selling" or
"sharing" (as defined in applicable law) personal information of individuals under 16 years
of age.
Security and Retention of Your Information
Please be aware that no
security measures are perfect or impenetrable, and we cannot guarantee "perfect security."
Additionally, information you send to us may not be secure during transit. We recommend
avoiding the use of unsecure channels to communicate sensitive or confidential information
to us.
The retention period for your personal information depends on various factors,
such as the need to maintain your account, provide the Services, comply with legal
obligations, resolve disputes, and enforce applicable contracts and policies.
Your
Rights and Choices
Depending on your jurisdiction, you may have some or all of the
rights listed below regarding your personal information. However, these rights are not
absolute, may only apply in certain circumstances, and we may decline your request as
permitted by law.
- Right to Access/Know: You may have the right to request access to
the personal information we hold about you, including details about how we use and share
your information.
- Right to Delete: You may have the right to request the deletion
of personal information we maintain about you.
- Right to Correct: You may have the
right to request the correction of inaccurate personal information we maintain about
you.
- Right of Portability: You may have the right to receive a copy of the personal
information we hold about you and request its transfer to a third party, under certain
circumstances and with certain exceptions.
- Right to Opt-Out of Sale or Sharing or
Targeted Advertising: You may have the right to direct us not to "sell" or "share" your
personal information or opt-out of the processing of your personal information for targeted
advertising purposes, as defined by applicable privacy laws. If you visit our Site with the
Global Privacy Control opt-out preference signal enabled, we will treat it as a request to
opt-out of the "sale" or "sharing" of information for the device and browser you use to
visit the Site, depending on your location.